Why can’t I log in to the portal using the “Microsoft Edge” browser?

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Login into the portal using the Edge browser sometimes doesn’t work. This may be because in Edge, either

  • Cookies for the portal are blocked, or
  • A pop-up blocker is enabled on the portal website.

Here’s how to fix it: #

1. Open your browser settings #

Open Settings in Edge:

2. Enable cookies #

Under ” Cookies and Website Permissions ” (c) and here under ” Cookies and Stored Data ” (d), you can enable cookies for the portal.

3. Disable pop-up blockers #

You can also disable the pop-up blocker for the portal website under ” Cookies and Website Permissions ” (c), but under ” All Permissions ” (e) >, ” Pop-ups and Redirects ” (f).

Aktualisiert am 2. October 2026
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