{"id":9379,"date":"2025-12-18T13:31:55","date_gmt":"2025-12-18T12:31:55","guid":{"rendered":"https:\/\/churchtools.academy\/?post_type=docs&#038;p=9379"},"modified":"2026-03-17T10:33:52","modified_gmt":"2026-03-17T09:33:52","password":"","slug":"system-e-mails-at-a-glance","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/system-settings\/communication-system-settings\/system-e-mails-at-a-glance\/","title":{"rendered":"System e-mails at a glance"},"content":{"rendered":"\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Subject line\/subject of the e-mail<\/strong><\/td><td><strong>Who receives the e-mail?<\/strong><\/td><td><strong>Modul<\/strong>e<\/td><td><strong>Action that triggers the e-mail<\/strong><\/td><\/tr><tr><td>E-mail sending error information<\/td><td>E-mail-address of the admin<\/td><td><\/td><td><\/td><\/tr><tr><td>Chat invitation (group, persons, event)<\/td><td>All persons in the group\/event or individual<\/td><td>System settings<\/td><td>Chat has been created and persons are invited to chat<\/td><\/tr><tr><td>Your personal data has been saved<\/td><td>Created person<\/td><td>System settings<\/td><td>System settings &gt; Data security &gt; Data protection e-mail enabled and data is saved in persons &amp; groups<\/td><\/tr><tr><td>Test e-mail<\/td><td>Person who triggered the test e-mail<\/td><td>System settings<\/td><td>System settings &gt; Communication &gt; E-mail &gt; Send test e-mail<\/td><\/tr><tr><td>License change confirmation<\/td><td>Invoice recipient<\/td><td>System settings<\/td><td>License is adjusted in the license tab<\/td><\/tr><tr><td>New version on &#8220;church short name&#8221;<\/td><td>Admin e-mail-address<\/td><td>System settings<\/td><td>Publication of new version<\/td><\/tr><tr><td>Summary of the latest posts<\/td><td>All users for whom the email summary is activated<\/td><td>Posts<\/td><td>Set weekday for summary reached<\/td><\/tr><tr><td>Cancellation Event<\/td><td>Authorized person to cancel events (group-internal or global) (and optionally: requested persons)<\/td><td>Events<\/td><td>Event is cancelled (and optionally: checkmark &#8220;Inform all requested persons about the refusal?&#8221; is set at cancellation)<\/td><\/tr><tr><td>Service cancelled<\/td><td>Assigned person<\/td><td>Events<\/td><td>Other person cancels service<\/td><\/tr><tr><td>Service request<\/td><td>Assigned person<\/td><td>Events<\/td><td>Other person assigns person to service<\/td><\/tr><tr><td>Service request reminder<\/td><td>Assigned person who has not yet accepted or declined<\/td><td>Events<\/td><td>System Settings &gt; Modules &gt; Events &gt; set time to resend request<\/td><\/tr><tr><td>Service reminder (If accepted, one service)<\/td><td>Assigned Person<\/td><td>Events<\/td><td>System settings &gt; Modules &gt; Events &gt; Specified reminder period<\/td><\/tr><tr><td>Reminder to your service (multiple services)<\/td><td>Subscribed person<\/td><td>Events<\/td><td>System settings &gt; Modules &gt; Events &gt; Set reminder period (can be cancelled by individual user under Events &gt; Settings)<\/td><\/tr><tr><td>News in service<\/td><td>Anyone subscribed to a service<\/td><td>Events<\/td><td>Changes in service<\/td><\/tr><tr><td>Exchange request<\/td><td>Requested person<\/td><td>Events<\/td><td>Other person makes exchange request in Events<\/td><\/tr><tr><td>Swap request accepted<\/td><td>Request creator<\/td><td>Events<\/td><td>Swap request confirmed<\/td><\/tr><tr><td>Open services<\/td><td>Group members with role &#8220;Leader&#8221; of the group associated with the service<\/td><td>Events<\/td><td>Automatically sent once per week (can be unsubscribed by the individual user under Events &gt; Settings)<\/td><\/tr><tr><td>Complete registration for group &#8220;Group name&#8221;<\/td><td>Requesting person<\/td><td>Groups<\/td><td>Group registration was used<\/td><\/tr><tr><td>Your registration for &#8220;Group&#8221;<\/td><td>Requesting person<\/td><td>Groups<\/td><td>Group registration was used<\/td><\/tr><tr><td>Your participation request for &#8220;Group name&#8221;<\/td><td>Requesting person<\/td><td>Groups<\/td><td>Group registration was used<\/td><\/tr><tr><td>Group Newsletter signup<\/td><td>Requesting person<\/td><td>Groups<\/td><td>Group registration was used<\/td><\/tr><tr><td>Please confirm your registration<\/td><td>Registration creator<\/td><td>Groups<\/td><td>Use group registration link<\/td><\/tr><tr><td>Reminder of open follow-ups<\/td><td>Person with group-internal permission<\/td><td>Groups<\/td><td>Automatically sent once a week<\/td><\/tr><tr><td>Group request to leader (open group)<\/td><td>Group members with role &#8220;Leader&#8221; of group<\/td><td>Groups<\/td><td>Group registration with manual release, without creating personal data<\/td><\/tr><tr><td>Group request received (participant)<\/td><td>Request creator<\/td><td>Groups<\/td><td>Group login with manual release, without creating personal data<\/td><\/tr><tr><td>Group login &#8211; part of group<\/td><td>Requesting person<\/td><td>Groups<\/td><td>Part of group and then using a public link<\/td><\/tr><tr><td>Change in group &#8220;group name&#8221;<\/td><td>Group members with role of type &#8220;leader&#8221; of group or authorized via group-internal permission<\/td><td>Groups<\/td><td>Changes in group<\/td><\/tr><tr><td>Group request was confirmed<\/td><td>Requesting person<\/td><td>Groups<\/td><td>Leader changes status &#8220;requested&#8221; to &#8220;active&#8221;<\/td><\/tr><tr><td>Group registration &#8211; Check-in-Code for check-in<\/td><td><\/td><td>Groups<\/td><td><\/td><\/tr><tr><td>Your Check-in-code for GROUP &#8211; DD.MM.YYY HH:MM<\/td><td>Person with group type role X<\/td><td>Groups<\/td><td>Person logs in to group and group setting includes Check-in-code<\/td><\/tr><tr><td>Automatic group e-mails<\/td><td>Person with corresponding group type role<\/td><td>Groups<\/td><td>Group member gets group type role for which an automatic e-mail has been stored<\/td><\/tr><tr><td>New appointment request (meeting request)<\/td><td>Requested persons<\/td><td>Calendar<\/td><td>Other person creates appointment with meeting request<\/td><\/tr><tr><td>News in Calendar<\/td><td>Anyone who subscribed to a calendar<\/td><td>Calendar<\/td><td>Calendar was subscribed<\/td><\/tr><tr><td>Your appointment on XX has been changed<\/td><td>Creator of e-mail<\/td><td>Calendar<\/td><td>Person changes appointment and ticks &#8220;Remind creator of appointment&#8221;<\/td><\/tr><tr><td>Appointment was created for you<\/td><td>On behalf of person<\/td><td>Calendar<\/td><td>Calendar appointment was created for another person<\/td><\/tr><tr><td>Your e-mail-address has been changed<\/td><td>Person concerned<\/td><td>Persons<\/td><td>E-mail-address is changed by another person<\/td><\/tr><tr><td>Invitation e-mail to ChurchTools<\/td><td>Invited person<\/td><td>Persons<\/td><td>Person is invited via link<\/td><\/tr><tr><td>Forgot password e-mail<\/td><td>Requesting person<\/td><td>Persons<\/td><td>Person requests password reset e-mail<\/td><\/tr><tr><td>Weekly report<\/td><td>Person who set it in reports<\/td><td>Reports<\/td><td>Set at the respective report<\/td><\/tr><tr><td>Update your booking request (Wait for confirmation, Automatic confirmation, Confirmed, Rejected)<\/td><td>Booking creator<\/td><td>Resources<\/td><td>Change resource status by admin<\/td><\/tr><tr><td>Booking request<\/td><td>Resource admin<\/td><td>Resources<\/td><td>Resource booking created<\/td><\/tr><tr><td>Sync error message<\/td><td>All who have permissions to the sync module<\/td><td>Sync<\/td><td>Sync job goes wrong<\/td><\/tr><tr><td>Finder Verification Request<\/td><td>ChurchTools Support<\/td><td>Public Relations<\/td><td>Trigger in Public Relations<\/td><\/tr><tr><td>Finder Verification Confirmation<\/td><td>Request Creator<\/td><td>Public Relations<\/td><td>ChurchTools Support sends e-mail after verification<\/td><\/tr><tr><td>Finder Verification Cancellation<\/td><td>Request Creator<\/td><td>Public Relations<\/td><td>ChurchTools Support sends e-mail after review<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<aside class=\"wp-block-group ct-artikel-zum-weiterlesen has-background is-layout-constrained wp-container-core-group-is-layout-89fd719a wp-block-group-is-layout-constrained\" style=\"border-radius:8px;background-color:#f9fafb;margin-top:24px;margin-bottom:24px;padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px\">\n<h2 class=\"wp-block-heading has-medium-font-size\">Read more<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/system-settings\/communication-system-settings\/17-troubleshooting-leader-doesn-t-get-notified-about-changes-in-a-group-via-e-mail\/\" data-type=\"docs\" data-id=\"9380\">Troubleshooting: Leader doesn\u2019t get notified about changes in a group via e-mail<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/system-settings\/communication-system-settings\/settings-for-e-mail\/\" data-type=\"docs\" data-id=\"9376\">Settings for E-mail<\/a><\/li>\n<\/ul>\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>Subject line\/subject of the e-mail Who receives the e-mail? Module Action that triggers the e-mail E-mail sending error information E-mail-address of the admin Chat invitation (group, persons, event) All persons in the group\/event or individual System settings Chat has been created and persons are invited to chat Your personal data has been saved Created person [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[474,474],"doc_tag":[],"knowledge_base":[425],"class_list":{"0":"post-9379","1":"docs","2":"type-docs","3":"status-publish","4":"hentry","5":"doc_category-communication-system-settings","7":"knowledge_base-system-settings"},"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","acf":[],"year_month":"2026-04","word_count":611,"total_views":"2215","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jasper Stehmeier","author_nicename":"jstehmeier","author_url":"https:\/\/churchtools.academy\/en\/author\/jstehmeier\/"},"doc_category_info":[{"term_name":"Communication","term_url":"https:\/\/churchtools.academy\/en\/help\/system-settings\/communication-system-settings\/"},{"term_name":"Communication","term_url":"https:\/\/churchtools.academy\/en\/help\/system-settings\/communication-system-settings\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"System Settings","term_url":"https:\/\/churchtools.academy\/en\/help\/system-settings\/","term_slug":"system-settings"}],"knowledge_base_slug":["system-settings"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/comments?post=9379"}],"version-history":[{"count":7,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9379\/revisions"}],"predecessor-version":[{"id":50131,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9379\/revisions\/50131"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/media?parent=9379"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_category?post=9379"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_tag?post=9379"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/knowledge_base?post=9379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}