{"id":9376,"date":"2024-01-30T11:14:42","date_gmt":"2024-01-30T10:14:42","guid":{"rendered":"https:\/\/churchtools.academy\/?post_type=docs&p=9376"},"modified":"2025-09-02T10:21:45","modified_gmt":"2025-09-02T09:21:45","password":"","slug":"settings-for-e-mail","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/system-settings\/communication-system-settings\/settings-for-e-mail\/","title":{"rendered":"Settings for E-mail"},"content":{"rendered":"\n

In the System settings<\/em> under Communication<\/em>, you set for the e-mail dispatch (1)<\/strong> whether automatic System e-mails (service requests, booking requests…) should be sent or not. For groups and resources, you can additionally set the e-mail dispatch under Modules<\/em>.<\/p>\n\n\n\n

Below this, you specify the e-mail server (2)<\/strong> via which the e-mails are sent. By default, our ChurchTools e-mail server<\/em> is used for sending e-mails. This way everything runs automatically and you don’t have to worry about anything. Alternatively, you can use your own e-mail server<\/em> through which e-mails are sent from ChurchTools. We recommend that you use the ChurchTools e-mail server, especially if you are not so familiar with it . We explain the two options in more detail below.<\/p>\n\n\n\n

If you follow our recommendation, you do not need to enter the E-mail address of site (3)<\/strong> in the upper field on the left-hand side. As of v3.98, ‘noreply@churchtools.de’ is automatically entered in this case. If you use your own e-mail server, enter a sender address here that matches your e-mail server.<\/p>\n\n\n\n

In the lower field, enter the E-mail address of admins (4)<\/strong>. This is the e-mail address to which users write when they click on Contact Admin in the Help menu:<\/p>\n\n\n\n

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Of course, you can have more than one address if you have a team in the church. In this case, separate the individual addresses with commas.<\/p>\n\n\n\n

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Option 1 – The simple variant – Use ChurchTools e-mail server<\/h2>\n\n\n\n

System e-mails<\/strong> from ChurchTools come from the address noreply@churchtools.de<\/code>. A reply to these e-mails is not<\/em> possible.<\/p>\n\n\n\n

Manually sent e-mails<\/strong> (e.g. via Contact Persons in Persons & Groups) also have the “noreply” sender, but additionally contain the information that a reply e-mail goes to the real sender. When someone clicks on “Reply” in their e-mail programme, the address of the real person is therefore automatically entered as the recipient. This means that e-mails can also be answered directly without the sender being manipulated.<\/p>\n\n\n\n

E-mail settings are automatically checked<\/strong> when the scheduled tasks run through.<\/p>\n\n\n\n

Option 2: Use your own e-mail server and your own sender e-mail<\/h2>\n\n\n\n

In this case, you can of course also use the e-mail server<\/strong> directly, which is usually included with a website.<\/p>\n\n\n\n

It is also possible to use other e-mail addresses<\/strong> from gmail.com, gmx.de, web.de…. if<\/em> the SMTP-servers of these sites are used. (You can find the server data at the provider or you can google for it, e.g. “settings gmx.de e-mail server”). You then enter this data here in the settings.<\/p>\n\n\n\n

Depending on the size of the congregation, the servers are of course used intensively<\/strong> and you should check whether there are limitations with the providers.<\/p>\n\n\n\n