{"id":9363,"date":"2023-04-19T16:14:53","date_gmt":"2023-04-19T14:14:53","guid":{"rendered":"https:\/\/churchtools.academy\/?post_type=docs&#038;p=9363"},"modified":"2026-10-16T06:55:21","modified_gmt":"2026-10-16T04:55:21","password":"","slug":"17-add-or-remove-a-super-admin","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/17-add-or-remove-a-super-admin\/","title":{"rendered":"How do I add or remove a super admin?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In your newly requested ChurchTools account, the person with user ID #1 is automatically designated as the super admin. You can identify a super admin by the red &#8220;Admin&#8221; badge in the permissions management section. <\/p>\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"312\" height=\"211\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-3.png\" alt=\"\" class=\"wp-image-10622\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-3.png 312w, https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-3-300x203.png 300w\" sizes=\"(max-width: 312px) 100vw, 312px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">In this step-by-step guide, you&#8217;ll learn how to add a new super admin or remove an existing one.<\/p>\n\n<h2 class=\"wp-block-heading\">1. Verify the authority to issue instructions<\/h2>\n\n<p class=\"wp-block-paragraph\">Check to see if you are listed as an authorized user in your ChurchTools account with your current e-mail address.<\/p>\n\n<p class=\"wp-block-paragraph\">If not, please add yourself as <em>an authorized representative<\/em> in the System settings under <em>Privacy\/Security &gt;&gt; <\/em>, or contact another authorized representative in your congregation and have them add you.<\/p>\n\n<aside class=\"wp-block-group ct-box ct-box-blue has-background is-vertical is-layout-flex wp-container-core-group-is-layout-1ccdadb1 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-left-color:#3e70ce;border-left-width:0.5rem;background-color:#f3f5f7;margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<p class=\"wp-block-paragraph\" style=\"margin-top:0.5rem;margin-right:0.5rem;margin-bottom:0rem;margin-left:0.5rem\"><strong>Hinweis<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0rem;margin-right:0.5rem;margin-bottom:0.5rem;margin-left:0.5rem\">You can find more information about the authority to issue instructions and why it is necessary <a href=\"https:\/\/churchtools.academy\/en\/help\/system-settings\/security\/authority-to-give-instructions\/\" data-type=\"docs\" data-id=\"7651\">here<\/a>.<\/p>\n<\/aside>\n\n<h2 class=\"wp-block-heading\">2. Find the Super Admin&#8217;s user ID<\/h2>\n\n<p class=\"wp-block-paragraph\">To add or remove a user as a super admin in your system, we need the ID of that person&#8217;s account. You can find the ID by going to &#8221; <strong>People&#8221;<\/strong> and viewing the user&#8217;s profile. The ID is displayed in blue in the lower-right corner, preceded by a hash symbol.  <\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"940\" height=\"539\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-4.png\" alt=\"\" class=\"wp-image-10624\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-4.png 940w, https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-4-300x172.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-4-768x440.png 768w, https:\/\/churchtools.academy\/wp-content\/uploads\/2023\/04\/image-4-360x206.png 360w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n<aside class=\"wp-block-group ct-box ct-box-blue has-background is-vertical is-layout-flex wp-container-core-group-is-layout-1ccdadb1 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-left-color:#3e70ce;border-left-width:0.5rem;background-color:#f3f5f7;margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<p class=\"wp-block-paragraph\" style=\"margin-top:0.5rem;margin-right:0.5rem;margin-bottom:0rem;margin-left:0.5rem\"><strong>Hinweis<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0rem;margin-right:0.5rem;margin-bottom:0.5rem;margin-left:0.5rem\">If the person you want to register as a Super Admin has the authority to issue instructions to us regarding your ChurchTools, (i.e., they are authorized to grant database access in the event of a support request, for example), please add the user in the System settings (formerly Admin settings) under <em>Privacy\/Security &gt;&gt; Authorized Representatives<\/em>.  <\/p>\n<\/aside>\n\n<h2 class=\"wp-block-heading\">3. Send information to Support<\/h2>\n\n<p class=\"wp-block-paragraph\">Once these three points have been clarified, send a message with all the necessary information to our support team via our <a href=\"https:\/\/contact.church.tools\/superadmin?language=en\">Super Admin contact form<\/a>, and they will add another Super Admin or remove an existing one.<\/p>\n\n<aside class=\"wp-block-group ct-artikel-zum-weiterlesen has-background is-layout-constrained wp-container-core-group-is-layout-79a8db7e wp-block-group-is-layout-constrained\" style=\"border-radius:8px;background-color:#f9fafb;margin-top:24px;margin-bottom:24px;padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Read more<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/17-what-is-a-super-admin\/\" data-type=\"docs\" data-id=\"7649\">What is a super admin?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/what-is-the-difference-between-super-admin-and-admin\/\" data-type=\"docs\" data-id=\"7583\">What is the difference between Super Admin and Admin?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/system-settings\/security\/authority-to-give-instructions\/\" type=\"docs\" id=\"7651\">Authority to issue instructions<\/a><\/li>\n<\/ul>\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>In your newly requested ChurchTools account, the person with user ID #1 is automatically designated as the super admin. You can identify a super admin by the red &#8220;Admin&#8221; badge in the permissions management section. In this step-by-step guide, you&#8217;ll learn how to add a new super admin or remove an existing one. 1. Verify [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[496],"doc_tag":[],"knowledge_base":[426],"class_list":["post-9363","docs","type-docs","status-publish","hentry","doc_category-super-admin-en","knowledge_base-administration"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"year_month":"2026-10","word_count":226,"total_views":"2632","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Victoria Weidemann","author_nicename":"vweidemann","author_url":"https:\/\/churchtools.academy\/en\/author\/vweidemann\/"},"doc_category_info":[{"term_name":"Super-Admin","term_url":"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Administration","term_url":"https:\/\/churchtools.academy\/en\/help\/administration\/","term_slug":"administration"}],"knowledge_base_slug":["administration"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/comments?post=9363"}],"version-history":[{"count":13,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9363\/revisions"}],"predecessor-version":[{"id":97926,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9363\/revisions\/97926"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/media?parent=9363"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_category?post=9363"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_tag?post=9363"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/knowledge_base?post=9363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}