{"id":9363,"date":"2023-04-19T16:14:53","date_gmt":"2023-04-19T15:14:53","guid":{"rendered":"https:\/\/churchtools.academy\/?post_type=docs&#038;p=9363"},"modified":"2025-09-02T08:34:45","modified_gmt":"2025-09-02T07:34:45","password":"","slug":"17-add-or-remove-a-super-admin","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/17-add-or-remove-a-super-admin\/","title":{"rendered":"Add or remove a Super Admin"},"content":{"rendered":"\n<p>In a newly requested ChurchTools installation, the person with user ID #1 is automatically entered as Super Admin. You can recognise a Super Admin by the red &#8220;Administrator&#8221; chip in Manage Permissions.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.church.tools\/images\/157879\/4b386875247a678edd9db10ae51a22355c8d74304ef0abaad3cd72fe12759959?fit=max&amp;fm=png&amp;h=0&amp;w=940\" alt=\"\"\/><\/figure>\n\n\n\n<p>In this how-to-guide, you will learn how to add a new super admin or remove an existing super admin.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Check authority to give instructions<\/h2>\n\n\n\n<p>Check whether you are registered as an authorised person in your ChurchTools with your current e-mail address.<\/p>\n\n\n\n<p>If not, please register in the System Settings (formerly Admin Settings) under <em>Data security\/Data privacy &gt;&gt; Authority to give instructions<\/em> or contact another responsible person in your church and have yourself registered.<\/p>\n\n\n\n<aside class=\"wp-block-group ct-box ct-box-blue has-background is-vertical is-layout-flex wp-container-core-group-is-layout-002f1c27 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-left-color:#22c55e;border-left-width:0.5rem;background-color:#dcfce7;margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<p style=\"margin-top:0.5rem;margin-right:0.5rem;margin-bottom:0rem;margin-left:0.5rem\"><strong>Tip<\/strong><\/p>\n\n\n\n<p style=\"margin-top:0rem;margin-right:0.5rem;margin-bottom:0.5rem;margin-left:0.5rem\">For more information on the authority to give instructions and why it is necessary, see &#8220;<a href=\"https:\/\/churchtools.academy\/en\/help\/system-settings\/security\/17-authority-to-give-instructions\/\" data-type=\"docs\" data-id=\"9364\">here<\/a>&#8220;.<\/p>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\">2. Conclude DPA contract<\/h2>\n\n\n\n<p>In addition, in order to add\/remove a Super Admin, we need to have a completed data processing agreement (DPA) contract with you.<\/p>\n\n\n\n<p>If your church has not yet concluded a DPA with us, we are happy to provide you with our <a href=\"https:\/\/seafile.church.tools\/d\/401036967b1f4429a648\/\">DPA sample contract and the appendix with the technical and organisational measures (TOM)<\/a>. A responsible person can read through it and then send us a signed copy of the AV contract by e-mail or mail.<\/p>\n\n\n\n<aside class=\"wp-block-group ct-box ct-box-blue has-text-color has-background has-link-color wp-elements-80af7bfe1f2cac9aad48f56ff78dd877 is-vertical is-layout-flex wp-container-core-group-is-layout-002f1c27 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-left-color:#e7c000;border-left-width:0.5rem;color:#3f3400;background-color:#ffe5644d;margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<p style=\"margin-top:0.5rem;margin-right:0.5rem;margin-bottom:0rem;margin-left:0.5rem\"><strong>Important when completing the DPA<\/strong><\/p>\n\n\n\n<p style=\"margin-top:0rem;margin-right:0.5rem;margin-bottom:0.5rem;margin-left:0.5rem\">In Appendix 1 on pages 11 and 12, the crosses must be entered in the appropriate boxes.<\/p>\n<\/aside>\n\n\n\n<h2 class=\"wp-block-heading\">3. Search for the user ID of the Super Admin<\/h2>\n\n\n\n<p>To add or remove a user as a Super Admin in your installation, we need the ID of the user account of the person in question.&nbsp;You can find the ID when you call up the user in Persons &amp; Groups.<\/p>\n\n\n\n<p>In the bottom right corner, the ID is in blue with a hash sign in front of it.<\/p>\n\n\n\n<aside class=\"wp-block-group ct-box ct-box-blue has-background is-vertical is-layout-flex wp-container-core-group-is-layout-002f1c27 wp-block-group-is-layout-flex\" style=\"border-radius:8px;border-left-color:#3e70ce;border-left-width:0.5rem;background-color:#f3f5f7;margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<p style=\"margin-top:0.5rem;margin-right:0.5rem;margin-bottom:0rem;margin-left:0.5rem\"><strong>Note<\/strong><\/p>\n\n\n\n<p style=\"margin-top:0rem;margin-right:0.5rem;margin-bottom:0.5rem;margin-left:0.5rem\">If the person you want to register as a Super Admin is authorised to give us instructions for your ChurchTools (i.e. that he or she may authorise database access in the event of support, for example), then please enter the user in the System Settings (formerly Admin Settings) under <em>Data security\/Data privacy &gt;&gt; Authority to give instructions<\/em>.\u00a0<\/p>\n<\/aside>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.church.tools\/images\/157882\/0dad9a7b43e39ceefec9371b6c1848653218a81df577c90cc3fe6e7ff2d8c692?fit=max&amp;fm=png&amp;h=0&amp;w=940\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Send information to support<\/h2>\n\n\n\n<p>Once these three points have been clarified, send <a href=\"https:\/\/contact.church.tools\/superadmin?language=en\">this request<\/a> with all the necessary information to our support team, who will then take care of your request.<\/p>\n\n\n\n<aside class=\"wp-block-group ct-artikel-zum-weiterlesen has-background is-layout-constrained wp-container-core-group-is-layout-89fd719a wp-block-group-is-layout-constrained\" style=\"border-radius:8px;background-color:#f9fafb;margin-top:24px;margin-bottom:24px;padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Read more<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/17-what-is-a-super-admin\/\" data-type=\"docs\" data-id=\"9381\">What is a Super Admin?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin\/21-what-ist-the-difference-between-super-admin-and-admin\/\" data-type=\"docs\" data-id=\"9492\">What is the difference between Super Admin and Admin?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/system-settings\/security\/17-authority-to-give-instructions\/\" data-type=\"docs\" data-id=\"9364\">Authority to give instructions<\/a><\/li>\n<\/ul>\n<\/aside>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a newly requested ChurchTools installation, the person with user ID #1 is automatically entered as Super Admin. You can recognise a Super Admin by the red &#8220;Administrator&#8221; chip in Manage Permissions. In this how-to-guide, you will learn how to add a new super admin or remove an existing super admin. 1. Check authority to [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[496],"doc_tag":[],"knowledge_base":[426],"class_list":["post-9363","docs","type-docs","status-publish","hentry","doc_category-super-admin-en","knowledge_base-administration"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","acf":[],"year_month":"2026-04","word_count":306,"total_views":"2343","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Victoria Weidemann","author_nicename":"vweidemann","author_url":"https:\/\/churchtools.academy\/en\/author\/vweidemann\/"},"doc_category_info":[{"term_name":"Super-Admin","term_url":"https:\/\/churchtools.academy\/en\/help\/administration\/super-admin-en\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Administration","term_url":"https:\/\/churchtools.academy\/en\/help\/administration\/","term_slug":"administration"}],"knowledge_base_slug":["administration"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/comments?post=9363"}],"version-history":[{"count":6,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9363\/revisions"}],"predecessor-version":[{"id":39199,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/9363\/revisions\/39199"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/media?parent=9363"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_category?post=9363"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_tag?post=9363"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/knowledge_base?post=9363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}