{"id":90868,"date":"2025-04-03T16:25:15","date_gmt":"2025-04-03T15:25:15","guid":{"rendered":"https:\/\/churchtools.academy\/help\/non-knowledgebase\/uncategorized\/why-isnt-a-manager-receiving-the-automatic-service-updates-e-mail\/"},"modified":"2026-09-02T11:57:01","modified_gmt":"2026-09-02T10:57:01","password":"","slug":"why-isnt-a-manager-receiving-the-automatic-service-updates-e-mail","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/churchtools-modules\/administration-events\/why-isnt-a-manager-receiving-the-automatic-service-updates-e-mail\/","title":{"rendered":"Why isn&#8217;t a manager receiving the automatic &#8220;Service Updates&#8221; e-mail?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">An employee or supervisor who schedules roles may want to be notified if a role is unfilled or if someone has canceled or swapped roles. For this e-mail to be sent, the following requirements must be met. <\/p>\n\n<h2 class=\"wp-block-heading\">User Requirements<\/h2>\n\n<p class=\"wp-block-paragraph\">The user&#8230;<\/p>\n\n<ul class=\"wp-block-list\">\n<li>must <strong>not<\/strong> be <strong>archived<\/strong>.  <\/li>\n\n\n\n<li>must have an <strong>e-mail address<\/strong> and have <strong>logged in<\/strong> at least <strong>once<\/strong>.<\/li>\n\n\n\n<li>must be able to <strong>access<\/strong> the <strong>Events module<\/strong>.  <\/li>\n\n\n\n<li>You must have checked the <strong>box<\/strong> labeled &#8221; <em>Notify me weekly about open roles in my groups<\/em> &#8221; in the Events module&#8217;s settings.<\/li>\n\n\n\n<li>must hold a <strong>leadership role<\/strong> within the service group associated with the position.  <\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Requirements for Service<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>The appropriate role group must be linked to the role in question.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>An employee or supervisor who schedules roles may want to be notified if a role is unfilled or if someone has canceled or swapped roles. For this e-mail to be sent, the following requirements must be met. User Requirements The user&#8230; Requirements for Service<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[438],"doc_tag":[],"knowledge_base":[224],"class_list":["post-90868","docs","type-docs","status-publish","hentry","doc_category-administration-events","knowledge_base-churchtools-modules"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"year_month":"2026-09","word_count":114,"total_views":"1","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Jasper Stehmeier","author_nicename":"jstehmeier","author_url":"https:\/\/churchtools.academy\/en\/author\/jstehmeier\/"},"doc_category_info":[{"term_name":"Administration","term_url":"https:\/\/churchtools.academy\/en\/help\/churchtools-modules\/administration-events\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Modules","term_url":"https:\/\/churchtools.academy\/en\/help\/churchtools-modules\/","term_slug":"churchtools-modules"}],"knowledge_base_slug":["churchtools-modules"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/90868","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/comments?post=90868"}],"version-history":[{"count":1,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/90868\/revisions"}],"predecessor-version":[{"id":90869,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/90868\/revisions\/90869"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/media?parent=90868"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_category?post=90868"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_tag?post=90868"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/knowledge_base?post=90868"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}