{"id":86464,"date":"2026-07-23T09:18:11","date_gmt":"2026-07-23T08:18:11","guid":{"rendered":"https:\/\/churchtools.academy\/help\/non-knowledgebase\/uncategorized\/chat-overview\/"},"modified":"2026-07-29T16:58:17","modified_gmt":"2026-07-29T15:58:17","password":"","slug":"chat-overview","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/my-churchtools\/chat-en\/chat-overview\/","title":{"rendered":"Chat Overview"},"content":{"rendered":"\n

With ChurchTools Chat, you can stay in touch with people from your church congregation, your small group, or even the planning team for the next worship service. You can access the chat both through the app<\/strong> and on the web<\/strong>. We\u2019ll briefly walk you through both options here so you can get an overview. <\/p>\n\n

The chat feature in the app<\/h2>\n\n

If you’re logged in to the ChurchTools app<\/a>, you can easily contact people from your church congregation via chat. Of course, you can chat with individual people<\/strong> (1). Search for the person using the magnifying glass icon<\/em> (2) and invite them to chat with you. As soon as they accept your invitation<\/em> (3), you\u2019re all set. <\/p>\n\n

If you\u2019re part of a group, you\u2019ll chat with everyone at the same time in a group chat<\/strong> (4), which is started and managed by a person with permission directly through the respective group in ChurchTools. The person responsible for each group role decides whether members with that role are allowed to participate and, if so, whether they can read and\/or write. This also allows for read-only chats. You can learn more about this in the article \u201cHow do I manage the chat for my group?\u201d<\/a> <\/p>\n\n

And because it makes sense to discuss and coordinate events that you plan together, event chats<\/strong> (5) offer a special feature: everyone assigned to a role for an event can message each other in a time-limited chat. For each role, a decision is made as to whether employees from that role should participate in the chat. The chat starts automatically or directly through the event. Once the event is over, the chat can be automatically deleted. You can find all the details in \u201cHow do I use the event chat?\u201d<\/a> <\/p>\n\n

If you tap and hold a chat, you can mark<\/em> it as unread or read<\/em> (6), or turn<\/em> notifications for the chat on or off<\/em> (7). You can also delete<\/em> one-on-one chats in the same way. <\/p>\n\n