{"id":86455,"date":"2026-07-27T15:25:03","date_gmt":"2026-07-27T14:25:03","guid":{"rendered":"https:\/\/churchtools.academy\/help\/non-knowledgebase\/uncategorized\/troubleshooting-why-cant-i-chat-with-someone\/"},"modified":"2026-07-29T16:42:53","modified_gmt":"2026-07-29T15:42:53","password":"","slug":"troubleshooting-why-cant-i-chat-with-someone","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/my-churchtools\/chat-en\/troubleshooting-why-cant-i-chat-with-someone\/","title":{"rendered":"Troubleshooting: Why can&#8217;t I chat with someone?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you want to chat with a specific person, you can send them an invitation. As soon as they accept the invitation, the chat will show that they have joined. If they decline the invitation, a note will appear instead indicating that they have left the chat.  <\/p>\n\n<p class=\"wp-block-paragraph\">After a rejection, that person will no longer see an invitation to this chat. Therefore, you cannot invite them again. <\/p>\n\n<p class=\"wp-block-paragraph\">To send her a new invitation, you&#8217;ll need to delete the start of the chat from your list. Then search for her again and invite her to a new chat. <\/p>\n\n<aside class=\"wp-block-group ct-artikel-zum-weiterlesen has-background is-layout-constrained wp-container-core-group-is-layout-79a8db7e wp-block-group-is-layout-constrained\" style=\"border-radius:8px;background-color:#f9fafb;margin-top:24px;margin-bottom:24px;padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px\">\n<h2 class=\"wp-block-heading has-medium-font-size\">Read more<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/my-churchtools\/chat-en\/chat-overview\/\" data-type=\"docs\" data-id=\"26614\">Chat Overview<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/my-churchtools\/chat-en\/how-do-i-chat-with-churchtools-users-from-other-congregations\/\">How do I chat with ChurchTools users from other congregations?<\/a><\/li>\n<\/ul>\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>If you want to chat with a specific person, you can send them an invitation. As soon as they accept the invitation, the chat will show that they have joined. If they decline the invitation, a note will appear instead indicating that they have left the chat. After a rejection, that person will no longer [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[600],"doc_tag":[],"knowledge_base":[596],"class_list":["post-86455","docs","type-docs","status-publish","hentry","doc_category-chat","knowledge_base-mein-churchtools"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"year_month":"2026-07","word_count":111,"total_views":"3","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Victoria Weidemann","author_nicename":"vweidemann","author_url":"https:\/\/churchtools.academy\/en\/author\/vweidemann\/"},"doc_category_info":[{"term_name":"Chat","term_url":"https:\/\/churchtools.academy\/de\/help\/my-churchtools\/chat\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Mein ChurchTools","term_url":"https:\/\/churchtools.academy\/de\/help\/mein-churchtools\/","term_slug":"mein-churchtools"}],"knowledge_base_slug":["mein-churchtools"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/86455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/comments?post=86455"}],"version-history":[{"count":2,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/86455\/revisions"}],"predecessor-version":[{"id":86473,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/86455\/revisions\/86473"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/media?parent=86455"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_category?post=86455"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_tag?post=86455"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/knowledge_base?post=86455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}