{"id":86448,"date":"2026-07-23T08:54:53","date_gmt":"2026-07-23T07:54:53","guid":{"rendered":"https:\/\/churchtools.academy\/help\/non-knowledgebase\/uncategorized\/how-do-i-use-chats-in-web-chat\/"},"modified":"2026-07-29T16:58:17","modified_gmt":"2026-07-29T15:58:17","password":"","slug":"how-do-i-use-chats-in-web-chat","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/my-churchtools\/web-chat-en\/how-do-i-use-chats-in-web-chat\/","title":{"rendered":"How to use chats in Web Chat?"},"content":{"rendered":"\n

When you’re in a chat, you’ll find several tools in the upper-right corner that let you use the following features:<\/p>\n\n

\"Screenshot:<\/a><\/figure>\n\n

1. Threads<\/h2>\n\n

Here you can see a clear overview of all the threads from the chat, which makes it easier to follow topic-specific discussions.<\/p>\n\n

\"Screenshot:<\/a><\/figure>\n\n

2. Search and Manage Chats<\/h2>\n\n

Here, you can quickly find the message you’re looking for in the chat, see the chat ID, and also tell whether the selected chat is a group chat or an event chat. <\/p>\n\n

\"Screenshot:<\/a><\/figure>\n\n

Below that, you’ll find many options for managing the chat. Among other things, you can add people, access shared files and polls, and report or leave the chat. <\/p>\n\n