{"id":44512,"date":"2026-07-08T11:55:38","date_gmt":"2026-07-08T10:55:38","guid":{"rendered":"https:\/\/churchtools.academy\/help\/non-knowledgebase\/uncategorized\/how-do-i-use-the-log\/"},"modified":"2026-07-20T13:55:25","modified_gmt":"2026-07-20T12:55:25","password":"","slug":"how-to-use-the-log","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/en\/help\/administration\/other-administration\/how-to-use-the-log\/","title":{"rendered":"How to use the log?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The log shows you, in chronological order, who did what and when in your ChurchTools. This allows you, for example, to track who made a change and when, and to identify errors if you notice any unusual behavior. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Overview of the Logs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can call up the <em>log<\/em> (2) via the <em>Manage menu<\/em>(1).  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the main area of the window, all <em>log entries<\/em> (3) are listed chronologically from new to old. You can use the <em>search<\/em> function (4) to quickly find specific entries that you would like to take a closer look at. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For all entries, you will be shown which <em>level<\/em> (5) they correspond to, <em>when<\/em> (6) and in which area<em>(domain<\/em>) (7) of your ChurchTool they were logged. Under <em>Actor<\/em> (8) you will find the actor&#8217;s account and under <em>Log message<\/em> (9) you will find what exactly was done. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"2246\" height=\"1080\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries.png\" alt=\"Screenshot Log Log entries\" class=\"wp-image-79921\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries.png 2246w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries-300x144.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries-1024x492.png 1024w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries-768x369.png 768w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries-1536x739.png 1536w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries-2048x985.png 2048w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Log_Log-entries-360x173.png 360w\" sizes=\"(max-width: 2246px) 100vw, 2246px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Filter logs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">On the left-hand side, you will find various filter options to narrow down the entries in addition to searching by <em>level<\/em>, <em>user<\/em> and <em>time period<\/em>. Entries with <em>level 1<\/em> record actual errors that occurred during processes. If you have any questions about one of these entries, please contact our <a href=\"https:\/\/contact.church.tools\/contact\">support<\/a> team. <em>Level 2 and 3<\/em> entries record notes and information that are recorded, for example, when changes are made or data is called up.     <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Filter-Logs.png\"><img decoding=\"async\" width=\"370\" height=\"574\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Filter-Logs.png\" alt=\"Screenshot Logs Filter Logs\" class=\"wp-image-79923\" style=\"width:322px;height:auto\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Filter-Logs.png 370w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Filter-Logs-193x300.png 193w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Filter-Logs-330x512.png 330w\" sizes=\"(max-width: 370px) 100vw, 370px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">View Login Statistics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to the <em>logs<\/em>, you can also access the <em>Statistics<\/em> tab. Here, you&#8217;ll see the <em>most frequent<\/em> and <em>most recent accesses to <\/em>your ChurchTools. <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics.png\"><img decoding=\"async\" width=\"1638\" height=\"600\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics.png\" alt=\"Screenshot Logs Statistics\" class=\"wp-image-79925\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics.png 1638w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics-300x110.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics-1024x375.png 1024w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics-768x281.png 768w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics-1536x563.png 1536w, https:\/\/churchtools.academy\/wp-content\/uploads\/2026\/07\/Logs_Statistics-360x132.png 360w\" sizes=\"(max-width: 1638px) 100vw, 1638px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Deleting Log Entries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here, we distinguish between <strong>system logs that should be deleted quickly<\/strong> and <strong>all other log entries<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>System logs that can be deleted quickly<\/strong> are deleted <strong>after 3 months<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Login Logs<\/li>\n\n\n\n<li>Cron Logs<\/li>\n\n\n\n<li>Email Logs<\/li>\n\n\n\n<li>Rate Limit Messages<\/li>\n\n\n\n<li>Consolidation Logs<\/li>\n\n\n\n<li>JS error<\/li>\n\n\n\n<li>Certain calendar entries that start with \u201cAnonymous added to the calendar\u2026\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>All other log entries<\/strong> in the normal log table are deleted as soon as they are more than <strong>3 years<\/strong> old. The following protected entries are not affected by the standard automatic cleanup: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Person<\/li>\n\n\n\n<li>Transaction<\/li>\n\n\n\n<li>Account<\/li>\n\n\n\n<li>Cost Center<\/li>\n\n\n\n<li>Tax Rate<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">There are two <strong>special cases:<\/strong> archiving a person and job logs.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If the corresponding admin option is enabled, <strong>a user&#8217;s log entries are deleted when that user is archived<\/strong>.<\/li>\n\n\n\n<li><strong>Job log entries<\/strong> are removed from another log table after just <strong>1 hour<\/strong>.<\/li>\n<\/ul>\n\n\n\n<aside class=\"wp-block-group ct-artikel-zum-weiterlesen has-background is-layout-constrained wp-container-core-group-is-layout-79a8db7e wp-block-group-is-layout-constrained\" style=\"border-radius:8px;background-color:#f9fafb;margin-top:24px;margin-bottom:24px;padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px\">\n<h2 class=\"wp-block-heading has-medium-font-size\">Read more<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/administration\/other-administration\/execute-scheduled-tasks-cron-job\/\">Execute scheduled tasks (cron job)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/en\/help\/administration\/simulate-user\/21-simulate-persons-for-troubleshooting-and-permissions-management\/\">Simulate users for troubleshooting and rights management<\/a><\/li>\n<\/ul>\n<\/aside>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The log shows you, in chronological order, who did what and when in your ChurchTools. This allows you, for example, to track who made a change and when, and to identify errors if you notice any unusual behavior. Overview of the Logs You can call up the log (2) via the Manage menu(1). In the [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[507],"doc_tag":[],"knowledge_base":[426],"class_list":["post-44512","docs","type-docs","status-publish","hentry","doc_category-other-administration","knowledge_base-administration"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"year_month":"2026-07","word_count":382,"total_views":"651","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Victoria Weidemann","author_nicename":"vweidemann","author_url":"https:\/\/churchtools.academy\/en\/author\/vweidemann\/"},"doc_category_info":[{"term_name":"Other","term_url":"https:\/\/churchtools.academy\/en\/help\/administration\/other-administration\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"Administration","term_url":"https:\/\/churchtools.academy\/en\/help\/administration\/","term_slug":"administration"}],"knowledge_base_slug":["administration"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/44512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/comments?post=44512"}],"version-history":[{"count":19,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/44512\/revisions"}],"predecessor-version":[{"id":82363,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/docs\/44512\/revisions\/82363"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/media?parent=44512"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_category?post=44512"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/doc_tag?post=44512"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/en\/wp-json\/wp\/v2\/knowledge_base?post=44512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}