The Super Admin is a concept in ChurchTools that is used to designate certain user accounts that should have full access to ChurchTools. This user is automatically given almost all global permissions when the installation is created and is the user who can access the privacy settings in the System Settings (formerly Admin Settings). Additional super-admins can be added by persons authorised to give instructions to the church via support.

An Admin, on the other hand, is a user who has been given permissions to administer the installation by responsible persons of the church via the permissions management of the installation. How many permissions this user receives is always decided by the church itself. This is not specified.