{"id":7637,"date":"2024-06-06T10:12:45","date_gmt":"2024-06-06T09:12:45","guid":{"rendered":"https:\/\/churchtools.academy\/?post_type=docs&#038;p=7637"},"modified":"2025-08-28T10:34:49","modified_gmt":"2025-08-28T09:34:49","password":"","slug":"chat-aktualisiert-sich-nicht-mehr-was-tun","status":"publish","type":"docs","link":"https:\/\/churchtools.academy\/de\/help\/system-einstellungen\/kommunikation-system-einstellungen\/chat-aktualisiert-sich-nicht-mehr-was-tun\/","title":{"rendered":"Chat aktualisiert sich nicht mehr &#8211; was tun?"},"content":{"rendered":"\n<p>Manche Nutzer blockieren mehr oder weniger unabsichtlich den ChurchTools Bot im Webchat. Dieser ist allerdings f\u00fcr die Verlinkung zu ChurchTools zwingend erforderlich. Wie der Nutzer den Bot wieder aktivieren kann, erf\u00e4hrst du hier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Webchat aufrufen<\/h2>\n\n\n\n<p>Navigiere \u00fcber dein <em>Profilbild<\/em> (1) oben rechts \u00fcber <em>Chat<\/em> (2) in den <em>Webchat<\/em> (3).<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"940\" height=\"567\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-203.png\" alt=\"\" class=\"wp-image-10795\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-203.png 940w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-203-300x181.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-203-768x463.png 768w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-203-360x217.png 360w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">2. Chat mit &#8222;ChurchTools Bot&#8220; starten<\/h2>\n\n\n\n<p>Klicke auf das <em>+<\/em> (1) neben <em>Startseite<\/em> und \u00f6ffne eine <em>neue Direktnachricht<\/em> (2). Trage in die Suchleiste <code>@ctbot:chat.church.tools<\/code> (3) ein und starte \u00fcber <em>Los<\/em> (4) ein Gespr\u00e4ch mit dem ChurchTools Bot.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"618\" height=\"231\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202.png\" alt=\"\" class=\"wp-image-10799\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202.png 618w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202-300x112.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202-360x135.png 360w\" sizes=\"(max-width: 618px) 100vw, 618px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"640\" height=\"149\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-201.png\" alt=\"\" class=\"wp-image-10793\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-201.png 640w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-201-300x70.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-201-360x84.png 360w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/figure>\n\n\n\n<p>Nun \u00f6ffnet sich der Chat mit &#8222;ChurchTools Bot&#8220;.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Blockierung aufheben<\/h2>\n\n\n\n<p>In diesem Fenster klickst du rechts oben auf das <em>(i)<\/em> (1), danach auf <em>Personen<\/em> (2) und w\u00e4hlst @ctbot:chat.church.tools (3) aus.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"618\" height=\"231\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202.png\" alt=\"\" class=\"wp-image-10797\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202.png 618w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202-300x112.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-202-360x135.png 360w\" sizes=\"(max-width: 618px) 100vw, 618px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"298\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-200.png\" alt=\"\" class=\"wp-image-10791\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-200.png 940w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-200-300x95.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-200-768x243.png 768w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-200-360x114.png 360w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"217\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-204.png\" alt=\"\" class=\"wp-image-10800\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-204.png 940w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-204-300x69.png 300w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-204-768x177.png 768w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-204-360x83.png 360w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>Hier klickst du auf <em>Nicht mehr blockieren<\/em>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"749\" src=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-205.png\" alt=\"\" class=\"wp-image-10803\" srcset=\"https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-205.png 344w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-205-138x300.png 138w, https:\/\/churchtools.academy\/wp-content\/uploads\/2024\/06\/image-205-235x512.png 235w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">4. Chats reaktivieren und Geplante Aufgaben ausf\u00fchren<\/h2>\n\n\n\n<p>De- und reaktiviere anschlie\u00dfend den Gruppen- bzw. Event-Chat in ChurchTools und f\u00fchre die &#8222;Geplanten Aufgaben&#8220; \u00fcber das Werkzeugsymbol oben rechts in der Men\u00fcleiste aus.<\/p>\n\n\n\n<aside class=\"wp-block-group ct-artikel-zum-weiterlesen has-background is-layout-constrained wp-container-core-group-is-layout-89fd719a wp-block-group-is-layout-constrained\" style=\"border-radius:8px;background-color:#f9fafb;margin-top:24px;margin-bottom:24px;padding-top:32px;padding-right:24px;padding-bottom:32px;padding-left:24px\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Artikel zum Weiterlesen<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/churchtools.academy\/de\/help\/churchtools-module\/kommunikation-gruppen\/37-wie-verwalte-ich-den-chat-fur-meine-gruppe\/\" data-type=\"docs\" data-id=\"7231\">Wie verwalte ich den Chat f\u00fcr meine Gruppe?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/churchtools.academy\/de\/help\/churchtools-module\/events-planen\/40-wie-nutze-ich-den-event-chat\/\" data-type=\"docs\" data-id=\"7141\">Wie nutze ich den Event-Chat?<\/a><\/li>\n<\/ul>\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>Manche Nutzer blockieren mehr oder weniger unabsichtlich den ChurchTools Bot im Webchat. Dieser ist allerdings f\u00fcr die Verlinkung zu ChurchTools zwingend erforderlich. Wie der Nutzer den Bot wieder aktivieren kann, erf\u00e4hrst du hier. 1. Webchat aufrufen Navigiere \u00fcber dein Profilbild (1) oben rechts \u00fcber Chat (2) in den Webchat (3). 2. Chat mit &#8222;ChurchTools Bot&#8220; [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[357],"doc_tag":[],"knowledge_base":[346],"class_list":["post-7637","docs","type-docs","status-publish","hentry","doc_category-kommunikation-system-einstellungen","knowledge_base-system-einstellungen"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"acf":[],"year_month":"2026-05","word_count":172,"total_views":"2734","reactions":{"happy":"0","normal":"0","sad":"1"},"author_info":{"name":"Jasper Stehmeier","author_nicename":"jstehmeier","author_url":"https:\/\/churchtools.academy\/de\/author\/jstehmeier\/"},"doc_category_info":[{"term_name":"Kommunikation","term_url":"https:\/\/churchtools.academy\/de\/help\/system-einstellungen\/kommunikation-system-einstellungen\/"}],"doc_tag_info":[],"knowledge_base_info":[{"term_name":"System-Einstellungen","term_url":"https:\/\/churchtools.academy\/de\/help\/system-einstellungen\/","term_slug":"system-einstellungen"}],"knowledge_base_slug":["system-einstellungen"],"_links":{"self":[{"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/docs\/7637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/comments?post=7637"}],"version-history":[{"count":3,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/docs\/7637\/revisions"}],"predecessor-version":[{"id":39036,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/docs\/7637\/revisions\/39036"}],"wp:attachment":[{"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/media?parent=7637"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/doc_category?post=7637"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/doc_tag?post=7637"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/churchtools.academy\/de\/wp-json\/wp\/v2\/knowledge_base?post=7637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}